Membership Terms and Conditions​

These Membership Terms and Conditions outline the rules and regulations for members of Flo Studio. By purchasing a membership, you agree to comply with these terms.

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1. Membership Types and Fees

Membership Types: Founding, Unlimited, Annual, 5 Credit, and 10 Credit
There is a 3 month minimum on all memberships.
Fees: A one time $25 Enrollment Fee is required on all Membership types. Membership fees are payable in advance and are non-refundable. Fees may be subject to change with prior notice to members.

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2. Payment

Membership fees must be paid via the accepted payment methods outlined by Flo Studio. Payments will be automatically debited from the member’s designated account on the due date. It is the member’s responsibility to ensure that sufficient funds are available. Flo Studio reserves the right to suspend or terminate membership if payment is not received.

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3. Membership Cancellation and Suspension

By purchasing a membership at Flo Studio, you agree to the following terms regarding cancellation:

Commitment Period: Our membership packages include a minimum commitment period of 3 months, active and unpaused.
Cancellation within the Commitment Period: If you choose to cancel your membership within the 3-month commitment period, a cancellation fee of $50 will apply.
Cancellation Process: To cancel your membership, you must notify us in writing (via email or in-person) at least 30 days prior to the desired cancellation date. Failure to provide timely notice will result in additional charges.
Post-Commitment Cancellation: After the 3-month commitment period, you may cancel your membership at any time without incurring a cancellation fee. However, you must still provide the required notice.
Refunds: No refunds will be issued for any portion of the membership fee after the initial payment, except in the case of medical or other extenuating circumstances, at the discretion of the studio.
Pausing Your Membership: Members may pause their membership for up to 90 days within a 12-month period, starting from the date of their membership activation.
To pause your membership, you must submit a request to the studio at least 7 days in advance of your desired pause date. Exceptions on length of pause will only be made for pregnancy and case by case medical issues.
During the paused period, no payments will be charged.
Membership pauses are limited to once per year and cannot exceed 90 days in total.

4. Class Reservations and Attendance

Members are encouraged to book classes in advance via the Flo Studio app or website.
If a member is unable to attend a reserved class, they must cancel the booking at least 8 hours in advance to avoid penalties and fees.
Flo Studio reserves the right to charge a fee for late cancellations ($10) or no- shows ($15).

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5. Code of Conduct

Members must respect the studio environment, instructors, and fellow members.
Members must arrive on time for classes and be in studio with all required props prior to the start of class time. Members arriving into the studio space after the start of class time will not be permitted to enter the studio.
Use of mobile phones is not permitted during classes.

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6. Health and Safety

Students should consult with their healthcare provider before beginning any new exercise program.
Students must inform the instructor of any injuries, medical conditions, or special needs prior to class.
Flo Studio is not responsible for any injury or health condition that may occur during or after participation in classes or use of the studio facilities.

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7. Personal Belongings

Members are responsible for their personal belongings. Flo Studio is not liable for any lost, stolen, or damaged items. Valuables should not be brought into the studio.

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8. Changes to Terms and Conditions

Flo Studio reserves the right to update or modify these terms and conditions at any time. Members will be notified of any changes. Continued use of the membership after any changes indicates acceptance of the new terms.

9. Privacy and Data Protection

Flo Studio is committed to protecting members’ privacy and personal information.
Personal data will be collected, stored, and processed in accordance with applicable data protection laws.

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Class Credit Terms and Conditions

These Class Credit Terms and Conditions outline the rules and regulations for participants of Flo Studio. By purchasing a class credit, you agree to comply with these terms.

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1. Class Credit Types and Fees
Class Credit Types: Single Class Drop In, Five Class Pack, Ten Class Pack
Fees: Class Credit fees are payable in advance and are non-refundable. Fees may be subject to change with prior notice to members.

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2. Payment
Class Credit fees must be paid via the accepted payment methods outlined by Flo Studio.
-Payments will be automatically debited from the user’s designated account upon purchase. It is the account holder’s responsibility to ensure that sufficient funds are available.
-Flo Studio reserves the right to suspend or terminate class credits if payment is not received.

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3. Class Credit Cancellation and Suspension
Flo Studio reserves the right to terminate use of class credits for violation of these terms, misconduct, or non-payment of fees.

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4. Class Reservations and Attendance
Class Credit holders are encouraged to book classes in advance via the Flo Studio app or website.
If a class credit holder is unable to attend a reserved class, they must cancel the booking at least 8 hours in advance to avoid penalties.
Flo Studio reserves the right to charge a fee for late cancellations or no- shows.

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5. Code of Conduct
Class credit holders must respect the studio environment, instructors, and fellow participants.
Class Credit Holders must arrive on time for classes and be in studio with all required props at the start of class time. Class Credit Holders arriving into the studio space after the start of class time will not be permitted to enter the studio.
Use of mobile phones is not permitted during classes.
Class Credit Holders must follow the instructions of the instructors and adhere to the studio’s safety guidelines.

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6. Health and Safety
Class Credit Holders should consult with their healthcare provider before beginning any new exercise program.
Class Credit Holders must inform the instructor of any injuries, medical conditions, or special needs prior to class.
Flo Studio is not responsible for any injury or health condition that may occur during participation in classes or use of the studio facilities.

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7. Personal Belongings
Class Credit Holders are responsible for their personal belongings. Flo Studio is not liable for any lost, stolen, or damaged items.

Valuables should not be brought into the studio.

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8. Changes to Terms and Conditions
Flo Studio reserves the right to update or modify these terms and conditions at any time. Class Credit Holders will be notified of any changes.
Continued use of the credits after any changes indicates acceptance of the new terms.

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9. Privacy and Data Protection
Flo Studio is committed to protecting members’ privacy and personal information.
Personal data will be collected, stored, and processed in accordance with
applicable data protection laws.

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SMS Terms and Conditions

1. Consent to Receive SMS Communications
By opting in to receive SMS communications from Flo Yoga Studio, you consent to receive recurring text messages regarding updates, promotions, classes, events, and other related information. Message frequency may vary.

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2. Opting In
You can opt-in to receive SMS messages by providing your mobile phone number through our website, in-studio registration, or other forms. By subscribing, you agree to these SMS Terms and Conditions.

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3. Opting Out
To stop receiving SMS messages, you can change your preferences in your online Flo Studio account.

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​4. Message and Data Rates
Standard message and data rates may apply. These rates depend on your mobile carrier and plan. Please consult your mobile service provider for details on applicable charges.

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5. Supported Carriers
SMS services are available on most major carriers. Flo Studio is not responsible for delayed or undelivered messages due to carrier issues.

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6. Service Availability
Flo Studio does not guarantee the availability or reliability of SMS communications. Messages may be delayed or not delivered due to issues beyond our control, such as network problems or carrier restrictions.

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​7. Privacy
Your privacy is important to us. Flo Studio will never share or sell your phone number to third parties. 

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​8. Changes to Terms
Flo Studio reserves the right to modify or change these SMS Terms and Conditions at any time. You will be notified of any updates. Continued use of the SMS service indicates acceptance of the new terms.

By opting in to Flo Studio's SMS service, you agree to these terms and conditions.

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Privacy Policy

Flo Studio is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and visit our space. By using our website and services, you agree to the terms outlined in this policy.​

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1. Information We Collect

Personal Information: We may collect personal information you voluntarily provide, such as your name, email address, phone number, payment details, and mailing address, especially when you sign up for classes, make purchases, or subscribe to our newsletter.

Automatically Collected Information: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, access times, and pages viewed. This helps us improve our website experience and understand our users better.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your activities on our site. You can adjust your browser settings to disable cookies, though this may affect your experience on our website.

2. How We Use Your Information

We may use your information for various purposes, including:

- Processing transactions and managing your account.

- Providing and improving our services and customer support.

- Sending you updates, promotions, and other communications related to Flo Yoga Studio.

- Understanding user behavior and preferences to enhance our website.

- Complying with legal requirements and protecting our rights.

​​​3. Sharing Your Information

We may share your information with third parties in the following situations:

- Service Providers: We may work with trusted partners (such as payment processors and email marketing services) to help us deliver our services.

- Legal Requirements: We may disclose information if required to do so by law or to respond to legal requests, protect our rights, or prevent harm.

- Business Transfers: If Flo Studio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.​​​

4. Security

We prioritize the security of your information and employ industry-standard security measures to protect it. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have options regarding the information we collect:

- Updating Information: You may update or correct your personal information by editing your profile or contacting us.

- Opting Out: You may opt out of receiving promotional emails by following the unsubscribe link in your email or changing your preferences on your profile. Please note that you may still receive transactional or account-related messages.

6. Links to Other Websites

Our website may contain links to other websites. Flo Studio is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children's Privacy: Website

Flo Studio’s website is not intended for individuals under the age of 13. We do not knowingly collect information from children under 13, and if we become aware of any such data, we will delete it promptly. ​

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services constitutes acceptance of the updated policy.

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